Free Delivery - Fast and Discreet 

When shopping online highly priced delivery costs can be a nightmare! We have all been there, surfing the internet, found the cheapest item, thinking ‘YES I DID IT!’ to then get to the checkout and be bamboozled by the price of delivery! At She Plays He Plays, we just want you to be happy and that’s why we keep things simple by offering FREE delivery on EVERYTHING! Best of all there is no minimum spend!

                                     Free Delivery



Delivery Options and Costs  

 
       
Please note that if you live in the Highlands area delivery may take longer than specified.


She Plays He Plays currently only delivers to the United Kingdom (England, Scotland, Wales and Northern Ireland.) 

When will you send my parcel?

We send all orders the same day, if received Monday to Friday between the hours of 8am to 4pm.

If your order is placed outside of these hours it will be dispatched the next working day.

Royal Mail First Class Signed For Track and Trace
Our 1st class Royal Mail First Class Signed For Track and Trace ensures you receive your parcel quicker and with the ability to track the parcel online. You will need to sign for the parcel on arrival and the parcel can be tracked on http://www.postoffice.co.uk/track-trace

Royal Mail Special Delivery* 

Cannot wait for your delivery? To excited to get playing? With our next day delivery you will receive your order the next day! We use Royal Mail Special Delivery or Interlink. You will need to sign for the parcel on arrival.

*Please note where possible we will offer this service but it is dependent on the item and whether you live in remote areas. We will inform you if there will be a problem with providing next day delivery. 

Royal Mail Saturday Delivery 
Want something fun for the weekend? If you order on a Friday by 4pm you can now select next day delivery for Saturday and get playing straight away! 

Still waiting for your parcel?
If your UK delivery is more than 10 days overdue, please contact us so we can resolve the situation.

If there are ANY other problems with your 
delivery or item please do not hesitate to contact us as soon as possible. We are here to help you. Click here to contact us.

Will people know what is in the parcel?
The simple answer is NO! We provide discreet delivery on all deliveries which means that everything we send is in plain brown boxes or envelopes. This means nobody will know what is inside the parcel – the post office won’t know, the postman won’t know,the courier won't know, not even the neighbours will know!

The only person who knows what is inside the parcel is you. Click here for more information. 
Who will deliver my parcel?
She Plays He Plays uses Royal Mail and Interlink courier services depending on the size of the package and where the package is being delivered to.

What if I'm out when my parcel is delivered?
Sometimes waiting indoors for a parcel is just no fun! Do not worry though because if you’re out, the postman or courier will leave a card telling you where you can collect  your parcel from.

Remember, Royal Mail has begun leaving parcels with neighbours as it is more convenient for yourself as you do not need to collect it from the Royal Mail office or depot. 
Click here to find out more information on this.  Remember, you can opt out of this by displaying a sticker on your window. Click here to obtain a sticker if you don't wish to participate in this.

What is important is that as we send our parcels in plain boxes, this means no one will know what is inside the box! It is just a plain brown box. The only person who knows what is inside it is you!


What will the postman or courier card tell me?
The card will tell you where the parcel was returned to or with whom it was left with. Remember, all the parcels we send at She Plays He Plays is in plain packaging so no one will know what is inside the box.
  • If it says "Royal Mail depot" or "Royal Mail delivery office" you will need to collect it from their. You can find directions to your nearest delivery office or depot online. Click here to find your nearest depot or delivery office.
  • If it says "Post Office [your local post office]", you collect it from their. The delivery card will tell you which post office it is.  
  • If the card is from "Interlink" , you can either collect it from their depot or you can arrange for it to be redelivered . Click here for more details on you parcel redelivery.

Still waiting for your parcel?
If your UK delivery is more than 10 days overdue, please contact us so we can resolve the situation.

If there are ANY other problems with your 
delivery or item please do not hesitate to contact us as soon as possible. We are here to help you. Click here to contact us.